Helpdesk ask me anything

Send the booking form, call 07941 795690 or email [email protected]. I confirm availability and the final price within one working day, then send the terms and an invoice for the 25% booking fee.

By bank transfer or card payment link. The balance is due 30 days before a wedding and 48 hours before any other session.

If you booked online, by phone or by email you have a 14-day cooling-off period with a full refund, unless the session has already taken place. Later cancellations are covered in the terms of service.

Yes. Any package can be bought as a gift voucher, valid for 12 months. Switch on “Present as a gift” in the price calculator.

Comfortable clothes in two or three soft, coordinated colours with few logos. After booking I send a short styling guide with examples.

Outdoor sessions can be moved once free of charge because of rain or strong wind. Light drizzle often makes beautiful pictures, and I bring clear umbrellas.

Lightly. I use simple prompts and movement rather than rigid poses, and give more direction for group photos and portraits where it helps.

Yes, across London and the UK. Travel within Greater London is included; beyond that it is charged per 50 miles from W4.

Portrait proofs within 7 working days, couples and family galleries within 2 weeks and full wedding galleries within 6 weeks. Express delivery is available for every session.

Through a private, password-protected online gallery where you can download high-resolution files, share them with family and order prints.

No. Editing is part of my style and of what you book, so only finished images are delivered. Every image in your gallery is individually edited.

Yes. You receive a personal licence to print and share your photographs. Copyright stays with the photographer, as is standard in the UK. Commercial use needs a licence.

Your online gallery stays available for 12 months, and I keep a backup of your edited images for at least 5 years in case you ever lose your copies.